Institutional diagnosis. Conducted variety of institutional diagnoses of clients ranging from large US-based non-profits to business associations in emerging markets. Diagnoses included organizational structure assessment, business process mapping, human resource assessment, information management and technology use.
Business process reengineering. Led in-depth review and mapping of supply-chain processes of large non-profit organization, conducting process analysis and making recommendations for improvements. Partnered client through implementation of supply chain management technology solution. New systems and business processes led to greater integration of marketing, order management, inventory management and customer service functions.
Technology integration. Led project to develop and implement customer relationship management strategy for US-based non-profit in the face of competition from private dot coms. Introduced solutions to customize service delivery, develop one-on-one marketing, and support new web-based initiatives.
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- Aref Adamali works as a regional economist for the World Bank Group, working out of Nairobi and Istanbul. He spent 5 years before this designing and manufacturing furniture. Having previously advised governments and businesses in developing economies on competitiveness and innovation, he applied some of this same advice to his family’s business. He realized that it is harder to implement good advice than to give it. So he is now back to just giving it.
